LEGAL
Privacy Policy
Overview
Our Commitment to Your Privacy
Welcome Home Interiors & Design ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit welcomehomeinteriors.net or engage our design services.
By using our website or services, you consent to the practices described in this policy. If you have questions, please contact us directly — we're always happy to talk.
01
Information We Collect
We collect information you provide directly to us and information gathered automatically when you use our website.
Information you provide:
Name, email address, and phone number when you book a consultation or contact us
Home address or project location when scheduling on-site visits
Design preferences, project details, and budget information shared during consultations
Payment information processed securely through our payment providers
Messages and correspondence submitted via contact forms or email
Information collected automatically:
Browser type, IP address, and device information
Pages visited, time on site, and referring URLs via analytics tools
Cookies and similar tracking technologies (see Section 5)
02
How We Use Your Information
We use the information we collect to:
Schedule and conduct design consultations and services
Communicate with you about your project, proposals, and appointments
Process payments and send invoices
Send our design newsletter and promotional emails (with your consent)
Improve our website content and user experience
Respond to inquiries and provide customer support
Comply with applicable legal obligations
We will never sell your personal information to third parties. Period.
03
Sharing Your Information
We may share your information with trusted third parties only as necessary to operate our business:
Service providers: Scheduling platforms (Calendly), email marketing services, and website hosting providers who assist us in delivering our services
Payment processors: Secure payment platforms that handle transactions on our behalf
Legal compliance: When required by law, court order, or governmental authority
Business transfers: In connection with a merger, acquisition, or sale of business assets, with appropriate confidentiality protections
All third-party service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
04
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business records, and comply with legal obligations. Client project files are typically retained for seven (7) years following project completion.
You may request deletion of your personal data at any time, subject to legal retention requirements, by contacting us at the information provided below.
05
Cookies & Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. These include:
Essential cookies: Required for the website to function properly
Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
Marketing cookies: Used to deliver relevant content and track consultation bookings
You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality. Our website is built on Squarespace, which may set its own cookies — please review Squarespace's cookie policy for details.
06
Your Rights & Choices
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Opt out of marketing communications at any time (use the unsubscribe link in any email)
Request a portable copy of your data
Lodge a complaint with a supervisory authority
To exercise any of these rights, please reach out to us directly. We will respond within 30 days.
07
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website is served over HTTPS, and payment information is processed by PCI-compliant providers.
No method of data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
08
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
09
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically.
Questions About Your Privacy?
We believe in honest, direct communication. If you have any questions about this policy or how we handle your information, reach out — Michele personally oversees client relationships.
Welcome Home Interiors & Design · Buford, GA